Sub-Zero service · Dover, MA
Sub-Zero Ice Maker Repair
Ice makers inside built-in refrigeration and standalone undercounter machines. Fill, harvest, bin level and water quality faults, plus the valve and line feeding the unit.
Flat $95 service call · credited against an approved repair
How it gets described on the phone
The complaint, in the caller's words
- Cubes coming out hollow, small or cloudy
- Ice picking up the smell of whatever is stored beside it
- The maker filling with water but never releasing a batch
- Cubes fusing into one solid block in the bin
On the visit
What gets measured before anything is replaced
- Fill volume and cycle timing, measured rather than estimated
- Water valve operation and the pressure and condition of the supply line
- Harvest heater and ejector behaviour through a full cycle
- Bin level sensing and the arm or optics that drive it
- Water quality and filter age, which explain most cloudy or odorous ice
The one number on this site
What these repairs come to, before you ask
Flat $95 service call covering the visit and full diagnosis, credited against the repair once you approve it.
Typical all-in totals for the repairs that come up most often out here — parts and labour together, from the low end of a straightforward job to the high end of an awkward one. Which end of a band a particular unit lands on is what the visit establishes.
- Door gasket or seal replacement $270 – $770
- Evaporator or condenser fan motor $300 – $650
- Defrost heater, thermostat or sensor $310 – $720
- Ice maker, water valve or supply line $280 – $720
- Electronic control board $520 – $900
- Compressor or sealed-system repair $970 – $2,190
Against replacing it
$8,630 – $20,330
That is the appliance alone. Set the repair band beside it before deciding — on a built-in, the cabinetry usually decides the argument rather than the compressor.
Where those replacement figures come from
A comparable built-in refrigerator, appliance only — before delivery, installation, custom panels or cabinetry work. Undercounter and wine units sit below this band; a column replacement is usually two purchases rather than one.
Four things decide where inside a band a job lands:
- Which part failed A door gasket, an evaporator fan and a sealed-system component are three different orders of job. Until the fault is found, any number would be a guess.
- Whether the part is still made Current models are straightforward. Older units sometimes need a superseded part sourced, and that changes both the price and the timeline.
- How the unit is installed A panelled column in a run of cabinetry takes longer to get at than a freestanding unit with clearance on both sides. Access is real labour.
- What else is close to failing If a second component is visibly on the way out, you hear about it while the unit is open rather than on a second call.
Reviews
On sub-zero ice maker repair calls
5out of 5from 970 reviews
5 out of 5
Island unit had quit altogether. Dead inlet valve solenoid. He tested it in front of me instead of simply swapping parts, which mattered after a previous outfit.
Owen J.Westwood
5 out of 5
The whole bin had fused into one solid block. He traced it to a bin thermostat that had stopped calling for shutoff, and while he was in there he flushed the line that runs through the cold pantry wall.
Lorraine F.Dover
5 out of 5
Small cloudy cubes for months and nobody could tell me why. Supply pressure was low because a valve down in the basement was sitting half shut, which two other people had walked straight past. He opened it up, then stayed and verified output across a full cycle.
Nick A.Dover
Where
Sub-Zero Ice Maker Repair across the four towns
Each town has its own page with the housing and access notes that actually change how a call runs out there.
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Sherborn
Sherborn holds two-acre zoning and virtually no commercial strip, so the housing runs to antique colonials and shingled custom homes set well back in the trees. Renovated kitchens often sit at the rear of the house with a butler's pantry or a second undercounter unit off to one side.
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Medfield
Medfield pairs a compact village centre of 19th-century houses with post-war and 1990s subdivisions out toward the Charles. Kitchen work in the older centre houses tends to be a full gut with integrated refrigeration and tight galley clearances on either side.
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Dover
Dover is large-lot country: long driveways, older farmhouses and newer custom builds spread thinly along the Charles. Kitchens are big and frequently carry a second refrigeration unit in a pantry or mudroom.
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Westwood
Westwood mixes Islington's older village housing with wooded subdivisions off High Street. The newer kitchens are open-plan with island seating, and refrigeration is nearly always integrated behind cabinet panels.
Talk to someone
Tell us what the ice maker is doing.
The flat $95 service call covers the trip and the full diagnosis, and comes off the total on an approved repair.