Privacy Policy
How Sub-Zero Repair Dover collects, uses, and protects your information
Last Updated: January 1, 2026
Introduction
Sub-Zero Repair Dover ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Request a service appointment
- Contact us via phone, email, or our website
- Subscribe to our newsletter
- Leave a review or testimonial
This information may include:
- Name
- Email address
- Phone number
- Service address
- Appliance information
- Service history
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.
How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our services
- Schedule and perform appliance repair services
- Communicate with you about appointments, services, and promotions
- Process payments and send invoices
- Respond to your comments, questions, and requests
- Send you technical notices and support messages
- Improve our website and services
- Comply with legal obligations
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:
- With your consent
- To comply with legal requirements
- To protect our rights, privacy, safety, or property
- In connection with a business transaction (merger, acquisition, etc.)
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to processing of your personal information
- Request restriction of processing
- Data portability
Cookies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policy of every website you visit.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Phone: (302) 273-4287
- Email: service@subzerorepairdover.com
- Address: Dover, DE