Ice Maker Help
Solutions for ice maker problems including no ice production, small cubes, leaking, and bad-tasting ice.
Frequently Asked Questions
Why is my ice maker not making ice?
Common causes include water supply issues (valve closed, kinked line), frozen fill tube, clogged water filter, or ice maker module failure. Check water supply first, then replace the filter if overdue. The freezer must also be cold enough (0-5 degrees F).
Why are my ice cubes small or hollow?
Small or hollow ice cubes usually indicate low water pressure or a clogged water filter. The ice maker needs at least 20 PSI to fill properly. Replace the water filter and ensure the supply valve is fully open.
How do I reset my ice maker?
Most ice makers can be reset by turning them off (using the switch or by lifting the bail arm), waiting 30 seconds, then turning them back on. Some models have a reset button. After reset, allow 24 hours for ice production to resume.
Why does my ice taste bad or smell?
Bad-tasting ice is usually caused by an old water filter, stale ice that has absorbed freezer odors, or water quality issues. Replace the filter, discard old ice, keep strong-smelling foods sealed, and use ice regularly.
How often should I replace the water filter?
Replace water filters every 6 months, or sooner if you notice reduced ice production, smaller cubes, or changes in taste. Households with heavy use or poor water quality may need more frequent replacement.
Need Professional Help?
Our experienced technicians are ready to assist with your ice maker help repair needs.