Scotsman Service Specialists Serving Dover

"Our Sub-Zero refrigerator stopped cooling on a Sunday evening with a full load of groceries. Called their emergency line and a technician arrived within 2 hours. He diagnosed a faulty compressor relay, had the part on his truck, and fixed it that night. Saved all our food! Absolutely professional service from start to finish."

"We've had multiple appliance companies out for our Wolf range over the years. This is the first time someone actually fixed the uneven heating issue that's plagued us for months. The technician took the time to calibrate everything properly and explained what was causing the problem. Fair price, great work."

"Third time using them and they've earned a customer for life. Today they fixed our Viking dishwasher that wasn't draining properly. What I appreciate most is their honesty - they told me exactly what needed fixing without upselling unnecessary repairs. The technician was punctual, clean, and efficient."

"The ice maker in our Thermador freezer hadn't worked properly in months. Other companies wanted to replace the entire unit for thousands of dollars. Their technician identified a frozen water line issue, fixed it in under an hour, and charged a very reasonable fee. Should have called them first!"

"Extremely knowledgeable technician who clearly specializes in high-end appliances. He diagnosed our Miele oven temperature issue quickly, explained the technical details without being condescending, and completed the repair same day. The oven now holds temperature perfectly. Highly recommended for luxury appliance owners."

"When our Sub-Zero wine cooler stopped maintaining proper temperature, I was worried about our collection. The technician understood the urgency, arrived promptly, and resolved the issue efficiently. He even gave tips on optimal settings for different wines. Professional service that respects your investment."